Privacy Policy

Instant X is a customer communication and support platform operated by IDS – Instant Digital Solutions. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you use our service.

1. Information We Collect

We collect information you provide directly, such as name and contact details, account credentials, communication data (messages sent through the platform), and usage data (IP address, browser type, and activity).

2. How We Use Information

Data is used to provide and maintain services, communicate about accounts, improve the platform, and ensure security.

3. Data Storage and Security

All data is stored securely on our servers with technical and organizational measures to prevent unauthorized access.

4. Data Sharing

We do not sell or rent data. Data is only shared with integrated services (e.g., email providers, Meta platforms) for functionality or with legal authorities if required.

5. User Rights

Users can request access, correction, or deletion of their data via support@instant-x.com.

6. Third-Party Services

Usage of integrated platforms (Facebook Messenger, Instagram) is subject to their respective privacy policies.

7. Contact Us

Questions can be directed to support@instant-x.com.

Last updated: January 26, 2026